My customer paid, but the status is stuck at "paying", What should I do?

If the status is stuck at "paying," it means the payment is underpaid. Here's how to handle it:

1. • Underpayment: If the payment amount is insufficient, the status will remain "paying" until the invoice expires. After expiration, the status will change to "underpaid".

   • Accepting Underpaid Payments:

     • If you've set an underpaid coverage threshold in your settings, the payment will be accepted automatically.

     • If no threshold is set, the status will stay "paying" until expiration. Once expired, a button will appear on your Merchant Service Page to manually accept the underpaid payment.